Are you a church?

New Hope Ministries is not a church, but we consider ourselves an extension of the church, sharing the love and hope of Christ with others.

Are you associated with a particular denomination?

New Hope was founded in 1982 by concerned citizens representing various denominations in the community. Today, thousands of volunteers and staff from different Christian churches work together to serve our neighbors in need.

Where are your Centers located? 

Click here for a listing of all our Centers and hours of operation.

Click here for a listing of all our Mobile Food Pantry locations. 

Why do you call the people you serve “guests”?

As Christian servants, we believe that the people who walk through our doors are guests in New Hope’s home. We want to share the best with our guests!

What exactly do you help with?

That’s a really big question! Our programs are designed to meet the needs of people struggling with hunger, with making ends meet, and with raising children in strong, healthy families. Visit this page and learn more details about every program.

How do I sign up for programs?

Simply call or visit your nearest New Hope Center. Click here for our locations.

How do I qualify to get food?

When you speak to the Center in your area, you will be provided all the options that are available to you based on your needs.  We follow USDA income guidelines, but other options are available as well.

So, you don’t just help with food?

We do so much more!  Check out our webpage that lists all the areas we provide assistance.

How do I know which Center to go to for help? 

We primarily define our service area by zip codes.  Click here for Service Area Map.  Please call the New Hope Center you live closest to for help.

What should I bring to my first appointment?

You will be informed of everything you need to bring when you call or visit the Center. It varies based on your individual circumstances.

When are you open?

Our Centers are open Monday through Friday from 9:00 a.m. until 4:00 p.m. Some Centers have hours beyond this schedule. Check here for details.

Why don’t you help in my area?

New Hope serves communities where there is a need.  We do not want to duplicate services that other organizations are already providing to people. If you contact one of our Centers, we may be able to help you find a good resource in your area.  You can also call PA 2-1-1 to find places like New Hope in your community.

Why don’t I have to pay for all the services you offer?

Thanks to our great God and the amazing generosity of our community, New Hope is able to offer our programs at no cost.

What are your most needed items for your food pantry?

Great question! Please check out our list here!

When and where can I drop off donations?

Food and personal care items are accepted at every Center during our regular business hours of Monday through Friday, 9:00 a.m. to 4:00 p.m.

Can I get service hours for a food donation?

No.  If you need service hours you must complete a volunteer application and/or speak to the Center Manager of the Center you want to volunteer at. Volunteer applications need time to process, so please allow a week or two for processing. We cannot accommodate immediate (week-of) requests.

Will my food donation be used at the Center where I dropped it off?

In almost every case, yes. There are times when we share an abundance of one item with other Centers who may need it.

Do you accept clothing or furniture?

As a general rule, we do not accept clothing or furniture.  There are occasions when we have a guest in need and if a call comes through we can accept, but we usually refer these donations to CommunityAid or New Digs, other places that take those items.

How do I volunteer?

Thanks for thinking of donating your time with New Hope! Your best first step is to complete our online Volunteer Application to get you started in the right direction.

How much of every dollar that I donate actually helps people in my community?

New Hope is thankful for the donations and support it receives from an array of individuals, churches, businesses and organizations. We work hard to be good stewards of the resources given to us by the community.  92% of every dollar received directly supports our programs.  You can review New Hope’s profile on both GuideStar and Charity Navigator. We are a proud four star rated organization through Charity Navigator.

Do you receive government funding?

The primary governmental funding that New Hope receives is through the State Food Purchase Program (SFPP), which is administered by the United States Department of Agriculture (USDA), and held on account for us at the Central Pennsylvania Food Bank where we purchase food. Additional government funding may come through special grants or program initiatives.

How can I learn about Jesus?

Knock and the door will be opened. Matthew 7:7-8 

Our staff and volunteers would be happy to share our faith with you – just ask! You can also learn a little more about why we serve through Christ by reading our Statement of Faith.

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